By Justin Herald

Stickability, now you won’t find this word in a dictionary as I have made it up. This is what I believe is one of the biggest factors that most people overlook when trying to reach their own goals and dreams. Sticking to what we all started all of those years ago is really the key to completing the desired outcome.

I know that you may read this article and at some point you may say to yourself “I know that!” Well why then are there so many people today who are now realising that they need to get back on track?

I don’t for a minute claim to be teaching you anything new. As they say, you can’t re-invent the wheel, but what I am endeavouring to do is to make the wheel roll a bit better, by explaining things in a way that I view them or in a way that will make a bit more practical sense.

What goals or dreams did you have that you have just let go? What is it that if only you stuck it out through the tough times would you have been able to achieve?

Too many times we are all guilty of changing our mind and even our direction to take a different and less challenging path. One that is easier for us to handle just because we have failed to stick to our original plan and goal. That is fine if you just want to get by in life, but if you are like me you should want to fulfil those dreams that you have had for a long time and open yourself up to a new part of your life.

It is easy to stick to your direction and path when things are going well, when everything seems to be going in a direction that you are happy with. You are on cloud nine. You know, the times when no matter what you do it all seems to turn to gold. You can’t seem to do anything wrong. There is nothing wrong with that; in fact that is what we all need to get to.

Those are the times when we all think we are bullet proof. Then reality hits. Something goes a bit left of centre. Then it is panic stations. We start to over-react causing us to get way off the path we were heading. Then we seem to want to give up as we think that this is the best course of action. You see it is through the hard times, through the periods that things just aren’t working for us that we will learn more about ourselves than through the good times. It is our “stickability” in those hard times that will get us to our goals.

If only we see past the problems that are staring us in the face and push through those barriers we seem to think are stopping us from reaching those goals and dreams that we have set for ourselves. Then we will open ourselves up to new and exciting challenges that will takes us to where we want to go and potentially even further.

I believe that it is the tough times, the times when things need a lot of work and effort that shape us for life.  If you give up to early and not stick things out, you will then instil a defeatist mentality, one that will shape your future actions and reactions in a negative way.

Click here for information about Justin


Overcoming Mal-illumination and Sunlight Deprivation. “Light has an enormous range of biological effects. The excitement today is in learning how to use them to cure depression and disease.” Smithsonian Magazine

For thousands of years mankind was almost completely dependent upon the sun for light. Before Edison invented the incandescent light bulb, man was basically a creature of the outdoors. In our own way, we were part and parcel of nature itself. We would bask in natural sunlight on a daily basis as we toiled to make ends meet in open fields, open marketplaces and open business shops.

But over the past 100 years, our way of life has changed dramatically. And one of the major little-noted, yet systematic and powerful changes is that mankind has been drawn more and more indoors since the advent of Mr. Edison’s artificial light. Our daily dependence upon the sun has been almost completely disrupted.

Thus, our once frequent and significant daily exposure to natural sunlight has been radically diminished in the space of less than three generations.  What’s most devastating is the fact that the vast majority of the population of the modern developed world tries to avoid the sun, due to the increasing mass media fear campaigns describing it’s damaging effects. The result is that we have more mal-illumination, depression and suicide than ever before and people who have advanced stages of cancer are missing out on one of the most critical elements for overcoming their disease.

Today, more than at any time in history, we do most of our day-to-day living indoors under artificial light. We work in windowless offices. We attend sports events and other entertainments chiefly indoors, or at night, under artificial light. We lounge in the comforts of our homes with windows and drapes usually closed, venturing outside into natural light infrequently compared to past generations.

And even when we do venture outdoors, we often do so while hiding behind a wide array of products that quite effectively mask our bodies from natural light: sunglasses, hats and visors, tinted windows in our cars, skin creams and sun lotions, makeup products, expensive clothing, and other manifestation’s of today’s modern culture.

Only two generations ago the average person would receive approximately three to six hours of natural sunlight per day. Today, the average individual receives, at best, about 30 to 45 minutes of natural light per day.

Yes research has now shown that the full-spectrum rays of daylight are absolutely crucial to the entire human body. The sun is not there to kill you!  It never has been and it never will be (regardless of how many ‘bought and paid for’ media campaigns tell you otherwise).  The sun is not an enemy of modern mankind.  The sun delivers the same vital life-giving nutrients that it always has done.  In many ways, these vital nutrients are just as crucial as the life-sustaining nutrients we receive from food and drink and air.  Regular exposure to full-spectrum light is the essential catalyst that stimulates our endocrine system, through which good emotional, mental and physical health are maintained.

Click here for Don Tolman products


Nothing comes easy

By Justin Herald

I am constantly approached by people when I am speaking at an event and asked the same two

questions  “How easy is it to become rich?” and, “How can I become rich really fast?”

 I am still amazed at the thought process that must be going on in these people’s heads.

You see the prize doesn’t go to the first person to reach a million dollars in their life or the person who dies with the most money in the back. Your prize is the fact that you have attempted something and it has worked. Whether that is a financial goal or a personal goal, the end result is still the same. SATISFACTION!

There are no short cuts to success.

Sure there are a lot of seminars out there promising to show you “all the secrets of the rich that they thought would never get out” but that is a load of hog wash.

We all need to understand that to reach a level of success will take us a while and will be filled with a lot of up and down experiences.

Recently I had two very different experiences that I hope will highlight the two different ways people view reaching and experiencing success.

Tara was a young lady who rang me one day for some advice about her business that was just in its start up phase. She was struggling with the day to day processes of setting this business up and she was finding it a bit daunting. After speaking to her for a while and giving her some of my experiences where she was at she seemed to lift and seemed fairly confident that she could overcome her issues.

About a month later I gave her a quick call to see how things were going for her. Her situation wasn’t a great deal better but her attitude towards fulfilling her dreams seemed to be right on track. She seemed to have a new spark in her voice. I asked her what it was and she told me that “no matter what, she was going to succeed” She also stated that she knew that reaching a level of financial freedom was not going to be easy but she wasn’t going to allow herself to give up.

Then there is Simon. Simon approached me about the same time as Tara. Simon was also struggling with his business. The difference between Simon and Tara was that Simon expected everyone else to get him to where he wanted to go. I also sat down with Simon and gave him more time than I did with Tara. He was a very draining person. You may have met people like Simon before. You know the type that no matter what you say or what advice you give them, there is always an answer or a reason why your way wouldn’t work? Well that was Simon. I showed him very simple principals that if implemented, they would take his business to the next level.

I also contacted Simon a few weeks later to see how he was going. Well, I shouldn’t have. Because all I had to listen to was his whinging and whining. He was frustrated not with himself, but with me, because he didn’t want to do what I told him. He wanted an easier way, something that would save him time and effort whilst also making him money.

He was not prepared to put in the hard yards to get what he wanted.

You see if there are things that you want that you don’t already have, then extra effort will be required. Whilst I realise that this may seem to be a common sense statement; you would be surprised by the amount of Simon’s out there and the lack of Tara’s. Only one of the two people that I have mentioned in this article will even have a slim chance at reaching their desired success.

There are no guarantees that any of us will reach success. Just because you would like to become successful doesn’t really mean anything. The minute you acknowledge to yourself that you are going to do what ever it takes, and that nothing comes easy, will be the minute that you are finally on your way at least to seeing some success in your life.

Never give up. Go on I dare you!

Click here for information about Justin.

10% of Something is better than 100% of Nothing


You and I both know people who spend all their energy telling you what they are going to do without actually doing it. I too am guilty from time to time but one thing I have learned is that 10 percent of something is better than 100 percent of nothing. This is not an editorial for doing next to nothing or being sloppy, but so many people plan and plan and plan and plan and never take action. Imagine where we would be if more people too action.

Why do people not take action? Often it is fear of failure; equally, it can be fear of success. Some years ago as a sales manager I had a guy called Brian on my team. On December 1 Brian was the leading salesperson in the company, at which point he decided to go on leave for the rest of the year. Why? He never wanted to win, because he was scared if he came top we would always expect that level of result from him. It was easier to let go.

Most readers have tried to manifest some dreams and I am not saying it’s bad to focus on winning lotto but if you wish to have a better life and more success, start acting, don’t just dream. Buy a new suit perhaps or clean up your office. Take a small step today and you will reach your future faster.

Few journeys are completed in a huge leap and there are advantages in doing it in stages. If you have to go from Singapore to London, the first step is to buy a ticket. That’s in fact 10 percent of the journey complete. Then get in the cab and go to the airport, another five percent, Check in and get on the plane a further five percent and finally let someone else do the work (the pilot) and you will be taken there. This is often the way life is. You actually don’t have to do it all yourself. Simply start the ball rolling and someone else may take it over from there and you will still reach your destination.

Mostly, we tend to plan and give up, plan and give up. By taking just a few baby steps in our plan it will manifest much quicker than we might imagine. I have heard Roger Hamilton say that your wealth is directly proportional to what you have a stakeholding in and who has a stakeholding in you. To have a stakeholding it doesn’t mean you have to own the project. For ‘creators’ they should create the business and get someone to run it. For the ‘supporters’, find a business that needs your skills and get an equity stake. You will only make progress if you take action. Get off your behind and do something.

When the editor of a magazine I write for told me my article was due I was surprised. I thought he had my column for this month, but he didn’t. Within minutes I was off my behind and writing this article. I am not even spell checking it as I have a flight to catch and a big trip to go on — that’s where other members of the team come in — to round out our imperfections and create a greater result.

One of the greatest salespeople I know, a man called Jeff from a small rural town in Australia, made $1.6m last year. One of the secrets to his success is that he made two appointments first thing every morning. He would come into the office, pick up the phone and dial from his pre prepared list until he got two appointments. This would take him about 10 minutes. Everyone else in the same office was busy making a morning coffee and reading the newspaper. In that 10 minutes I calculated Jeff added another $120,000 to his annual income, while everyone else was having coffee.

What should you be doing while everyone else is focusing on unimportant stuff? By improving just one percent every week you will have a compound effect of over 65 percent improvement in one year. That could be your income and who wouldn’t want to be earning 65 percent more than last year? If you have a lot of things hanging around that you should do but just don’t want to then try the ‘Hour of Power.’ The ‘Hour of Power’ is where for one hour you just go for it with all those things you don’t like doing. If fact set an ‘Hour of Power’ every week and you will soon find you make big leaps in getting through the more torturous stuff.

It’s not getting it perfect that matters. It’s getting it started that makes the difference. Do something towards your goal today and put little rewards along the way too, not just a big reward at the end. A coffee from your favourite café is a great way to reward yourself after your ‘Hour of Power’.

Click Here for more information about Mike.

Glen Levy on Fight Science


By Glen Levy

“Kill this dummy “, they said to me “with this”, they handed me a blow dart and pointed to a beam suspended from a wall 13 feet height, “from there”.

It was going to be one of those days.

 When I was asked to do the next installment for the Fight Science series, I was yet again honored, and also excited. Unlike traditional martial arts training, the tests stretch the applications of my abilities in ways I’d never thought of myself. Most of the tests were outside of my realm of day-to-day training (which is unconventional as it is). This made the new tests quite a challenge and I love to rise to a new challenge. I really enjoyed that the tests gave me immediate feedback and results that let me learn my strengths and weaknesses while in a safe, controlled environment. 

I have been truly blessed to be able to represent the martial artists of the world and get to scientifically prove myself to, well…myself. The types of tests, equipment and scientific experts are simply not things martial artists have access to in everyday life. This was like a dream come true as I like to think of myself as a “martial scientist”. I was able to log all the results to assist in my ongoing future training.

The test that stood out for me from the Stealth Warrior episode, was the wall climb and fukiya (blowdart) as it needed to be performed in a way I had never tried before. Initially I was a little apprehensive, as I had never fired a fukiya under the conditions and circumstances of the challenge, especially not upside down, hanging from a beam.

I had to adjust my aiming and technique to compensate which was a challenge unto itself. I was pleasantly surprised to have hit the dummy accurately in a vital spot. I’m sure that it was (what we in the martial art world  call) a fluke. Either that or my decades of training have paid off, you decide. 

I learned that there are always ways of training that we haven’t thought of yet and the mind is just as important to train as the body. On many occasions on the show I needed to really focus to get into the “zone” to achieve the test results while still maintaining relaxed, not as easy as it sounds.

What viewers might not know is what you get to see in the show is my first attempt at these complicated tests, as there were no rehearsals due to the tight filming schedule. I hope the show inspires martial artists at all levels to constantly test their limits and abilities while retaining a sense of wonder and excitement.

 Click here for more information about Glen, his products and events.



What are the 9 Behaviors of Truly Loyal Customers?

There is a big difference between customer satisfaction and customer loyalty.

Customer satisfaction is always an opinion, assessment, snapshot. It’s the answer to the question, looking back in time, “Are you happy with what we have done for you?” Have we met your expectations? Have we fulfilled the conditions of satisfaction? In fact, the traditional definition of customer satisfaction has been “meeting customer expectations”.

But there is an assumption in organization’s pursuit of customer satisfaction that has been proven false. It is not always true that asatisfied customer will also become a loyal customer. Today many organizations can “meet customer expectations”. Satisfying customers has become the norm, a minimum for staying in business. But satisfaction does not mean the customer will be loyal!

So what is customer loyalty, and how do you earn it and keep it for your organization?

Customer loyalty can be demonstrated with nine different behaviors. Each of these behaviors can be useful and valuable for your organization.

1. A loyal customer comes back.

This is obvious. A repeat customer is a loyal customer.

2. A loyal customer buys more.

More frequently, more volume, more of their total purchasing in your category. You get more of a loyal customer’s “share of wallet”.

3. A loyal customer buys your premium items, your higher priced or higher value offers.

A loyal customer is more likely to buy the bundle, get the whole package, sign up for the longer term agreement.

4. A loyal customer is more likely to refer or recommend you.

Loyal customers answer high on the NPS question: ”How likely are you to recommend our company to your colleague or your friend?”

5. A loyal customer is not only likely to, but actually does make recommendations.

Loyal customers score high not only on intention (“How likely are you to…”), but also in actual referral behavior. Loyal customers make deliberate recommendations to friends and specific referrals to their colleagues, neighbors, community members, and business partners. Loyal customers tell other people about you, and make the effort to tell you about them. Loyal customers make introductions happen. Loyal customers make the connection.

6. A loyal customer speaks highly about you in public spaces.

Loyal customers give you compliments in writing, over the phone, and face-to-face. This is positive and uplifting for the morale of your team.

Loyal customers also you compliments on websites, in blogs, newsletters, newspapers and other social and community networks.

7. A loyal customer defends you when you are under attack.

Everyone makes mistakes. When your company makes an error, many upset customer will complain or even flame and attack you in public online spaces. Many of your satisfied customers will remain silent. But a loyal customer will speak out in your defense, make comments to balance the feedback, and even refer a complainer to you personally to help get an issue resolved.

8. A loyal customer gives you constructive feedback when you fall or fail.

Most people will just walk away when you make a mistake, and then tell others, but not tell you. But a loyal customer wants you to recover and succeed. They will give you the constructive feedback you need to improve.

9. A loyal customer offers competitive intelligence and insight.

They will take the time and make the effort to tell you what other organizations are doing, what they are offering, and how they are improving. Loyal customers will help you stay up to date on what’s happening with your competition, your industry, and your market.

So it’s abundantly clear that customer loyalty is much more than customer satisfaction.

But how do you go about earning customer loyalty? Well it won’t happen by satisfaction alone. You need to do more than merely meeting expectations.

To develop a deep and loyal following, you must become a service provider who understands what your customer values, and constantly takes new action to provide that value, and then increase that value over time.

You must do this proactively, always looking for new ways to help your customers get more value from your service and become more successful. This is something that must be created and demonstrated over time. And this requires that others in your organization to work closely and effectively with you.

This is why A CULTURE OF UPLIFTING SERVICE is so important. With everyone working together; internal service providers giving better service to external, customer facing service providers. So that external service providers can provide better and more valuable service to your paying customers.

Doing that consistently and widely throughout the organization produces customers (and team members) who are not just satisfied with what you have already done, but are truly loyal. They are delighted with what you have done and are confident about what else you can and will do for them in the future.

Customer satisfaction or customer loyalty?

Which do your customers really want? Which do YOU really want?

And what will you do to earn it?

Article Written BY RON Kaufman

20 Things You can do in 2014

Learn to love yourself just as you are
Eat a big breakfast, medium lunch and tiny dinner
Eat food that is fresh natural, non-processed, organic and free range
Walk, swim, bike ride or walk a dog every day
Read a book for at least four hours a week
Go to bed earlier
Look forward – not back. Remove negativity from your thoughts
Celebrate now… live in the moment
Enjoy small things
Drink LOTS of water and green tea
Take up yoga or meditate
Declutter your space. Minimalism and give stuff away
Stretch daily. Especially your fingers and toes… spread them
Enjoy music. Search new artists and update your taste
Wear clothes that make you happy
Upskill, educate yourself or learn a new hobby… always be challenging the mind
Don’t put things off. Tackle the tough stuff
Make a new friend
Embrace technology… get connected
Pay it forward… help someone every day
Annah is a New Zealand award winning Entrepreneur and Fashion Icon

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